PRIVACY POLICY
NB Group, its subsidiaries and controlled joint ventures (“NBG” or “we” or “us”) respect your privacy. NBG is committed to the secure processing of personal data and compliance with applicable data protection law. We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only individuals associated with NBG that need to process your personal data in accordance with the purposes below will have access to your personal data.
The following describes how we process your personal data:

Fulfilling our contractual obligations towards your company, for example sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests, generating and supporting Client Portal login accounts, etc.

How we process your personal data:

How do we obtain your personal data We obtain personal data from you when you furnish our representatives with your business card, you initiate contact via email, or when we obtain your data from representatives of your company.
Categories of personal data we process

 

 Key personal data;
Contact data;
Key contract data (Contractual/Legal Relationships, Contractual or Product Interest).
The purposes of the processing Fulfilling our contractual obligations towards your company, e.g., sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service request, generating and supporting Client Portal login accounts, etc.
Legal basis for the processing It is within the legitimate interest of NBG and your company to process your personal data for the above noted purposes.
We only use your personal data for fulfilling our contractual obligations towards your company.
The privacy impact of the processing is low, as NBG will only contact you in your professional capacity.
Recipients (or categories of recipients) of the personal data

 

 We may share your personal data with companies within the NBG Group, specifically where a local office is better placed to service your company.
We will NOT share your personal data with any third party.

Marketing/Prospecting:

How we have obtained your personal data You provided your personal data through the use of our Web Sites (ie. registration form completion requesting client account access to data held on behalf of your company).
We may have received your personal data when you supplied us with your business card, or we may have obtained your personal data from your company.
You may have provided us with personal data over the telephone.
If you have registered to attend an event with a third party provider, then we may obtain your personal data from that third party provider, where you have given your consent to such third party provider to supply your personal data to us.
Categories of personal data we process

 

 Key personal data;
Contact data;
Key contract data (Contractual/Legal Relationships, Contractual or Product Interest).
The purposes of the processing Informing you via any means (including via email, telephone, text message, social media, post, or in person) about our products, services, publications and events which we think may be of interest to you and your company, based on previous purchases and interest shown in NBG’s products and services.
Legal basis for the processing Unless we explicitly request your consent to process your personal data, we rely on NBG’s and your company’s legitimate interest to send you relevant marketing communications. The privacy impact of the processing of your personal data is low, as NBG only contacts you in your professional capacity.
You also have the right to object to the processing at any time by contacting Email: privacy@nbsurveys.com.
Where you withdraw your consent or unsubscribe (as applicable), we will retain certain personal data (only to the extent that it is absolutely required) on our “do not contact” list.
Recipients (or categories of recipients) of the personal data

 

 We will only share your personal data with companies within the NBG Group providing services which we think may be of interest to you and your company, based on previous purchases and interest shown in NBG’s products and services.
Retention period We will process your personal data unless you opt out of the processing for direct marketing purposes.

Customers Testimonials, Comments and Reviews:

**Where NBG has sought your consent to the processing of your personal data then you can withdraw your consent at any time by contacting Email: privacy@nbsurveys.com.
How we have obtained your personal data We obtain your personal data through the completion of a release document which is available in hard copy.
Categories of personal data we process

 

 Contact details, job role and key personal data
The purposes of the processing The processing is required for the purpose of providing reviews to our client base in support or otherwise, of our products, services and software.
Legal basis for the processing We have obtained your prior, informed consent to the processing.
Recipients (or categories of recipients) of the personal data

 

 Individuals who access any marketing channel from either within NBG or outside of NBG.
Retention period

 

 For as long as is necessary unless you withdraw your consent to the processing.
Transfer of your Personal Data to third countries:
NBG will not transfer your data outside the country from which you, or your company, supplied the data to us.
What are your rights?
You are entitled to know what personal data we are processing about you. You have the right to request access to your personal data and you can request that we provide a copy of such data to you. You are entitled to have incorrect personal data regarding you corrected, and you may request that we delete your personal data.
You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Limitation or deletion of your personal data may result in NBG not being able to fulfil its commitments to you.
NBG may not always be obliged to comply with a request from you for deletion, restriction, objection or data portability. Additional circumstances such as compliance with a legal obligation which requires processing by EU or Member State law or processing for establishment, exercise or defence of legal claims can justify further processing by NBG. NBG will assess the eligibility of your request and inform you about NBG’s decision and reasoning.
Where you have given us your consent to process your personal data, you can withdraw your consent at any time and without justification. Where you withdraw your consent, certain personal data (only to the extent that it is absolutely required), will be retained on our “do not contact” list.
If you have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at Email: privacy@nbsurveys.com
Objections and complaints
If you have any objections or complaints with the way in which we process your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority, where the applicable laws provide for such remedy.
Identity of the Group Privacy Officer
The Group Privacy Officer is Allan Pringle. The Group Privacy Officer can be contacted at:
Email: privacy@nbsurveys.com
Telephone: +44 (0)1224 212324
Identity of the controller
NB Surveys Limited, Registered in Scotland (SCO79221), 182 Market Street, Aberdeen, UK (www.NBSurveys.com), its subsidiaries and controlled joint ventures are the controller(s) of your personal data.
NBG operates within a matrix/division structure and utilises data processing tools shared between multiple NBG entities. It follows that your location and your business relationship with NBG are essential in determining the relevant controller(s) in terms of the processing of your personal data within the NB Group.
Upon your request to privacy@nbsurveys.com, you will be provided with full details of the relevant controller(s) within the NB Group who is/are responsible for the processing of your personal data.
Information Regarding Cookies
When you view this Web Site, or any other hyperlinked Web Site, we may store some information on your local computer in the form of a ``cookie``, which allows us to adjust our Web Site to better match your preferences. Cookies are only used to ensure correct operation of our website, and to provide a consistent experience when you link to your Client Portal. Cookies will NOT be used to collect general usage, volume statistical information, or personal information.
A cookie is a small text file, which the Web Site you are visiting saves on your local computer. Cookies are used by many Web Sites to give visitors access to a range of various functions. The information contained in the cookie will not be used to monitor your browsing behaviour.
There are two types of cookies: persistent cookies and session cookies.
Persistent cookies save a file for an extended period on your computer and are used, for example, with functions that describe what information is new since you last visited the particular Web Site. Session cookies are stored temporarily in your computer's memory while you are visiting the Web Site and browsing a page, and are used, for example, to determine what language you have chosen. Session cookies are not stored in your computer for an extended period, but are deleted when you close your browser.
NBG uses both types of cookies for the following purposes: (i) to enable the user to remain logged in to e.g. the Client Portal service on our Web Site; (ii) to remember user preferences, e.g. language, font size, etc.; and (iii) to remember user agent properties, e.g. screen resolution, connection speed, etc.
Third-Party Cookies
The use of cookies by our partners, affiliates, and service providers is not covered by our Privacy Policy. We do not have access to or control over these cookies. Our partners, affiliates, and service providers may use cookies to improve your Web Site experience.
Behavioral Targeting/Re-Targeting
NBG sites do not contain any targeted advertising, nor share your activities on any of our sites with any third party (specifically advertising networks).
Google Analytics
This Web Site does not use Google Analytics to collect data.
Web Beacons
Our Web Site does NOT contain any electronic images known as web beacons (sometimes called single-pixel gifs) that are used along with cookies to compile aggregated statistics to analyse how our Web Site is used.
How to Avoid Cookies
You can set your browser to block cookies. The procedure for blocking cookies will depend on what browser you are using. Access 'Help' or the appropriate menu in your browser for instructions. You can also remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject or remove cookies, you may still use our Web Site, but your ability to use some areas of our Web Site may be limited.
Links to Other Web Sites
Our Web Site includes links to other Web Sites whose privacy practices may differ from those described in this Privacy Policy. If you submit personal information to any of those third party Web Sites, your information is governed by their privacy policies. We encourage you to carefully read the Privacy Policy of any Web Site you visit.
Social Media Widgets
Our Web Site does not include social media widgets.

This Privacy Policy was last amended on Tuesday, February 12, 2019.